One of the best decisions I’ve made in the last couple of years is thoughtfully and carefully choosing the vendors that our boutique photography studio does business with, and streamlining our processes to work exclusively with those companies.
So, I thought I would do a series of blog posts about why we work with the companies we work with. I’m starting with our virtual storefront - our website and online proofing.
The company that hosts our website is BigFolio, and I really can’t say enough about their customer service and staff. We first launched our site with them in August of 2009. There were a number of things we were looking for in a website: 1) A simple interface for our clients and visitors; 2) The ability to completely brand and customize the site to suit our needs; 3) Good SEO support and services; 4) A business with good customer support - read: real live, caring, smart people to work with. The studio decided to go with BigFolio and we never looked back.
They worked diligently with head designer Graham Yelton at DC, our branding and design agency, to accommodate everything we were looking to accomplish with the site. We added a promo video, they imported this blog directly to the site, and then got to work with us on our proofing site - another reason we wanted to work with this company. NextProof, BigFolio’s online proofing solution for photographers, is about as easy and seamless as one could imagine. We were able to brand the galleries to our taste, with complete control over the look and appearance and function. Our ordering process is exactly what we want it to be - simple for our clients, and easy for us. Free of the spam other proofing sites send out, NextProof has allowed us to continue to develop what really matters to us, a real relationship with each and every client. The experience our clients have with the studio is our greatest concern. That is what we want to put our efforts into, and BigFolio and NextProof have continued to provide us with the tools we need to do so.
BigFolio has also developed integration with social media in all of their sites, with links to Twitter and Facebook. NextProof even allows clients to “like” an image directly from a gallery into their facebook feed. Also available to aid a photography studio are small folios, excellent SEO services, as well as Logo and Brand development. But best of all, BigFolio and their incredible staff are truly invested in us. They know us personally. They answer the phone. They are supportive and friendly and responsive and talented and dependable.
This company has been making some big changes lately, including an overhaul of it’s own website, and we are so excited to see them continue to grow and succeed. It’s rare that I find a business with the ethics and talent I am looking for, so these guys are quite a gem for us. We were very glad to give a shout out on their new site, and have our Website and NextProof page featured.
Our OWN website is in the midst of a major imagery overhaul right now. Having great clients and sales keeping you busy due to your online storefront is a GREAT reason to be a little behind on updating your portfolio. So, no complaints here! As soon as the new images are uploaded and ready to go, we will announce the new launch of our site - with completely new imagery. I’m so excited to see it all come together! Keep your eye out for our announcement, and go check out BigFolio.
I’m Amelia Strauss and I approve this message. ;)